Leaders Assembly 2018

Inc. Magazine called Zingerman's the “Coolest Small Company in America," and they've been featured in the Harvard Business Review and on MSNBC for their business practices. Zingerman’s has set the standard for great customer service, and the foundation for that service is the fact that early on, they codified what “great service” means for Zingerman’s, and consistently teach it to every single employee, customer facing or not, that joins the organization, regardless of whether that employee will be with us for 10 weeks or 10 years. And now they are bringing their expertise in service to Leaders Assembly.  This fast-paced workshop will focus on specific tools and techniques for great service that you – and your team – can use with customers and co-workers alike.